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We strive to provide accurate representations of our travel packages, including accommodations, destinations, and experiences. However, minor variations may occur due to availability, seasonal changes, or service provider updates. Rest assured, any substitutions will be of equal or higher quality to ensure you have the best possible experience. If you have specific preferences, our team is always available to assist you.
Once your booking is confirmed, you will receive a sales receipt via email. You can also access your receipt by logging into your account on our website and navigating to the "My Bookings" or "Order History" section. If you need further assistance, feel free to contact our support team.
As Festura Travels specializes in travel services and bookings, returns typically do not apply. However, if you need to modify or cancel a booking, our cancellation and refund policies will apply based on the service provider’s terms. Please check the specific package details for refund eligibility or contact our support team for assistance.
Availability of travel packages and services depends on demand, seasonality, and supplier availability. While some packages may be restocked, others may be limited-time offers. If a package you're interested in is out of stock, we recommend checking back later or contacting our team for alternative options and upcoming availability.
Since Festura Travels primarily offers travel services and bookings, physical shipping is not applicable. However, all booking confirmations, e-tickets, and travel documents will be sent electronically via email. You can also access them through your account on our website. If you need assistance, our support team is happy to help!